Terms of Use

Last Updated: September 16, 2026

Welcome to the website operated by FLM FLOORMART USA LLC (“FLM,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of this website and its content, features, and services.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

You may use this website for lawful purposes, including learning about FLM products and services, requesting product information or quotations, contacting us, and using other features made available through the website.

You agree not to:

• Use the website for any unlawful, fraudulent, or unauthorized purpose;
• Attempt to gain unauthorized access to the website, user accounts, servers, systems, or networks;
• Introduce viruses, malicious code, or other harmful technologies;
• Interfere with or disrupt the operation or security of the website;
• Use automated tools to scrape, copy, extract, or collect website content or data in a manner that materially burdens our systems or violates applicable law; or
• Use the website in a manner that infringes the rights of FLM or any third party.

We reserve the right to restrict or suspend access where reasonably necessary to protect the website, our systems, our users, or our legal rights.

Certain website features may require you to create an account.

You are responsible for providing accurate and current account information, maintaining the confidentiality of your login credentials, and taking reasonable steps to prevent unauthorized access to your account.

You should notify us promptly if you become aware of unauthorized access to or use of your account.

We may suspend or terminate an account if we reasonably believe it is being used unlawfully, fraudulently, in violation of these Terms, or in a manner that threatens the security of the website or other users.

We make reasonable efforts to provide accurate and current information about FLM products and services.

Product descriptions, specifications, dimensions, technical data, photographs, videos, illustrations, accessories, configurations, and other materials displayed on this website are provided for general product information and reference.

Products may be updated or modified from time to time. Specifications, features, configurations, appearance, and availability may therefore change where permitted by applicable law.

Images, videos, or other materials may show optional accessories, configurations, or application scenarios that are not included as standard equipment.

For a specific purchase, final product specifications, configurations, pricing, delivery terms, and other commercial terms will be determined by the applicable quotation, order confirmation, sales agreement, or other written transaction documents provided or accepted by FLM.

Nothing on this website creates a product warranty or guarantee except as expressly stated in an applicable written warranty or agreement.

The website may allow you to request quotations, product information, demonstrations, technical assistance, or other business services.

Submitting a request for quotation (“RFQ”), inquiry, or other request through the website does not constitute an order, acceptance of an order, or a binding sales agreement.

Unless expressly stated otherwise in writing, product information, pricing, or other information displayed on the website does not constitute a binding offer to sell.

Prices, availability, payment terms, delivery, freight, taxes, warranties, returns, and other commercial terms will be determined by the applicable quotation, order confirmation, sales agreement, invoice, accepted purchase order, or other transaction documents.

These Terms govern use of the website and do not replace any separate quotation, sales agreement, purchase agreement, warranty terms, or other written agreement between you and FLM.

If these Terms conflict with a written agreement governing a specific transaction, the written agreement will control with respect to that transaction.

The website may contain technical articles, application guides, product demonstrations, training materials, videos, recommendations, and other educational content relating to flooring, surface preparation, grinding, polishing, cleaning, equipment operation, or related applications.

This content is provided for general informational and educational purposes and may not be appropriate for every project, surface, material, machine, operating environment, or application.

Actual results may vary depending on site conditions, materials, equipment configuration, operator experience, environmental conditions, and proper use of products and equipment.

Users are responsible for evaluating their specific application and following applicable product manuals, safety instructions, technical requirements, laws, regulations, and recognized industry practices.

Equipment should be operated by appropriately trained or qualified personnel where required.

Website content is not a substitute for professional engineering, safety, legal, or project-specific advice where such advice is required.

Unless otherwise stated, this website and its content are owned by or licensed to FLM and are protected by applicable copyright, trademark, and other intellectual property laws.

Protected materials may include FLM trademarks and logos, product names, photographs, videos, illustrations, technical documents, articles, graphics, website design, and other proprietary materials.

You may view and use website content for legitimate personal or internal business purposes related to evaluating, purchasing, using, or obtaining support for FLM products and services.

Unless permitted by applicable law or authorized by FLM in writing, you may not reproduce, modify, distribute, publish, sell, license, commercially exploit, or create derivative works from website content.

You may not use FLM trademarks, logos, product images, or other brand materials in a manner that falsely suggests sponsorship, authorization, dealership, franchise status, partnership, or affiliation with FLM.

When you submit an inquiry, quotation request, project information, feedback, or other information through the website, you represent that, to the best of your knowledge, the information is accurate and that you have the right to provide it.

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

The website may contain links to or integration with websites, platforms, social media services, maps, videos, or other services operated by third parties.

These links and integration are provided for convenience or additional information. FLM does not control and is not responsible for the content, availability, or operation of third-party websites or services.

Your use of third-party websites or services is subject to their own applicable terms and policies.

We make reasonable efforts to maintain the availability, security, and proper operation of the website.

However, websites and online services may occasionally experience interruptions, delays, errors, maintenance, technical issues, or other events beyond our reasonable control.

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis, and we do not warrant that access will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot lawfully be excluded or limited.

To the fullest extent permitted by applicable law, FLM FLOORMART USA LLC and its officers, directors, employees, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising out of or relating to your use of, or inability to use, the website.

This may include, where permitted by applicable law, loss of profits, loss of business opportunities, loss of data, or business interruption arising from use of the website.

These limitations apply to use of the website. Liability relating to the purchase, warranty, delivery, performance, installation, operation, or use of a specific FLM product will be governed by the applicable sales agreement, warranty terms, product documentation, or other transaction documents.

Nothing in these Terms limits or excludes liability to the extent that such liability cannot legally be limited or excluded under applicable law.

To the extent permitted by applicable law, you agree to indemnify and hold harmless FLM FLOORMART USA LLC and its officers, directors, employees, and agents from third-party claims, damages, liabilities, losses, and reasonable costs arising from your unlawful use of the website, your material violation of these Terms, or your infringement of another party’s rights.

This provision does not require you to indemnify FLM for claims resulting from FLM’s own unlawful conduct.

These Terms and your use of the website are governed by the laws of the State of Texas, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

Subject to applicable law, any legal action arising out of or relating to these Terms or your use of the website shall be brought in a state or federal court of competent jurisdiction located in Harris County, Texas, and you and FLM consent to the jurisdiction of such courts.

Nothing in this section limits any right or remedy that cannot lawfully be restricted under applicable law.

We may update these Terms from time to time to reflect changes in our website, services, business practices, or applicable law.

When these Terms are updated, we will revise the “Last Updated” date at the top of this page.

Any changes will become effective when posted unless otherwise stated. Your continued use of the website after the updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by applicable law.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with our Privacy Policy and any additional terms expressly applicable to particular website features, govern your use of this website. Separate written agreements governing specific purchases or business transactions remain independently applicable.

If you have questions about these Terms of Use, please contact us:

FLM FLOORMART USA LLC

Showroom Address: 3700 Reveille Street, Houston, Texas 77087, United States

Email: admin@floormartusa.com

Phone: 945-994-1648